General privacy policy

In this privacy policy, we inform you about how we collect and process personal data (as well as certain technical data without personal reference) when you visit bethesda-spital.ch ("website"), our company pages on social media, via e-mail or by telephone to find out about Bethesda Hospital and its range of services, apply for a job with us, or register for our events, courses or as a visitor.

we inform you about data processing in connection with your treatment at Bethesda Hospital in the privacy policy for patients.

Bethesda Hospital is responsible for the data processing described in this privacy policy. If you have any questions or wish to exercise your rights as a data subject under data protection law, please contact us at datenschutz@bethesda-spital.notexisting@nodomain.comch or write to
Bethesda Hospital, Management, Gellertstrasse 144, 4052 Basel.

If you contact us by e-mail or telephone, use the feedback form on the website to provide feedback on your stay at the hospital, apply for a job or register for our events, courses or as a visitor, we collect the information you provide to us.

This includes general personal data such as first name, surname, e-mail address and telephone number. We use the "edoobox" booking system to register for events and courses. We also use this to request further information about participants that is necessary for the organisation and implementation of the event (e.g. details of the selected course, the selected payment method and the billing address).

When providing feedback on your hospitalisation, you can provide information on the reason for your hospitalisation. Providing feedback and health data in this context is always voluntary. When you apply for jobs, we collect your CV and other information about your qualifications, which you send to us as part of your application dossier.

Use for information

You can use the website to find out about Bethesda Hospital and its range of services without telling us who you are. As with any connection to a web server, the server on which we have the website made available automatically logs and stores certain technical data and stores it for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the website.

Web analysis

We use web analysis services (currently Google Analytics, Hotjar and Microsoft Clarity) to evaluate the use of the website and to obtain information for its optimisation. When web analyses are carried out, the last bit of the requesting IP addresses is removed directly. We therefore do not process any personal data in this data analysis. The web analysis services we use collect and store user data using cookies.

Social plug-ins

The social plugins used on the website allow you to recommend and share our content on social media. You can recognise the social plug-ins on the website by the logos of the respective social media. When you interact with the social plugin, data is sent to the respective provider. This is done using cookies. Please note the data protection information of the respective provider.

Advertising technologies

We use advertising technologies from Google and Facebook on the website. This allows us to target users of our website with adverts relevant to them when they visit other websites. The advertising material is displayed on the websites you visit based on an analysis of your previous use of our website. For this purpose, the providers of the advertising technologies set cookies when you visit our website.

Notes on the use of cookies

We use cookies on the website to enable you to optimise your use of the website and to obtain information to improve the website.

Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app. Some of the cookies we use are necessary so that we can provide you with certain functions and content (e.g. video content from YouTube and Vimeo and maps from Google Maps). We use other cookies to enable web analytics, the integration of social plugins and the use of advertising technologies.

You can instruct your browser not to accept cookies or to ask you each time before a cookie is set. You can also delete cookies on your device by using the corresponding function of your browser.

On our company pages on social media, you will find posts on health-related topics, current developments at Bethesda Hospital and our range of services. The social media providers collect and analyse usage data such as the number of visitors and demographic information about visitors to our company pages.

We receive analyses from the social media providers based on this data. These only contain aggregated or otherwise sufficiently anonymised data. Only the respective provider can identify you on the basis of the usage data collected. Therefore, please note the data protection information of the respective provider.

We would be delighted if you would subscribe to our newsletter. When you register for the newsletter, we collect the information you provide to us. This includes general personal data such as your first name, surname and email address.

You can inform us at any time that you do not wish to receive our newsletter in future. To do so, please activate the unsubscribe link at the end of the newsletter.

We process your personal data as part of the activities described in this privacy policy primarily in order to provide information about our range of services, to answer your enquiries and to organise your participation in events or courses. This includes the following purposes:

• Responding to your enquiries
• Processing registrations for events, courses or as a visitor
• Organising events or courses
• Invoicing for chargeable events or courses
• Processing applications

We also process personal data (and certain technical data without personal reference) for the following purposes:

• Provision of the website
• Analysing and optimising the use of the website
• Optimisation of our posts on social media
• Marketing and advertising
• Information about new developments at Bethesda Hospital and about new services (e.g. in our newsletter)
• Fulfilment of legal obligations
• Enforcement of legal claims

The data processing described in this privacy policy is subject to the provisions of the Swiss Data Protection Act. As a private controller, we do not require a legal basis for lawful data processing. However, in the event that you wish to object to certain data processing, we will be happy to state the good reasons for the processing:

• Our legitimate interest in the fulfilment of the purposes described
• The need to fulfil our contractual obligations towards you as a participant in events or courses
• The fulfilment of legal obligations (e.g. retention obligations)

We only store your personal data to the extent and for as long as is necessary to fulfil the purposes described in this privacy policy or to comply with legal obligations.

In the interests of the integrity and confidentiality of personal data, we take appropriate technical and organisational measures. In particular, we implement access controls, access controls and procedures for regularly reviewing, assessing and evaluating the effectiveness of the measures in accordance with our risk assessment.

In order to fulfil the purposes described in this privacy policy, it may be necessary for us to pass on your personal data to the following categories of recipients:

• Bethesda Alterszentren AG and other Bethesda Group companies
• External service providers (whereby contract processors may not process the personal data for their own purposes)
• Suppliers or business partners with whom we may need to coordinate the processing of your enquiry or registration for events and courses
• Authorities and courts, if applicable

We primarily store and process your personal data in Switzerland and the EU. However, in order to fulfil some of the purposes described, it may be necessary for us to process your personal data in countries outside Switzerland and the EU or to transfer it to such countries. We transfer data to countries without adequate data protection on the basis of standard data protection clauses.

You have the following rights in relation to personal data concerning you:

• The right to obtain information about what personal data we hold about you and how we process it
• The right to receive a copy or transfer of your personal data in a commonly used format
• The right to rectification of your personal data
• The right to erasure of your personal data
• The right to object to the processing of your personal data

Please note that legal requirements and exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

We may amend this privacy policy at any time, in particular if we change our data processing or if new legislation becomes applicable. The respective version at www.bethesda-spital.ch/de/ueber-uns/datenschutz.html applies

Last update: April 2022