Everything you need to know about your stay at Bethesda Hospital

On these pages you will find lots of valuable information about your hospital stay - from registration to discharge. We also offer you feedback opportunities to evaluate your stay with us.

Before the stay

There are various ways in which you can benefit from our medical services: One of these is that you are referred to us by your attending physician or your family doctor. However, you can also be referred to us at Bethesda Hospital by doctors or social services at another clinic.

If you have any questions, please contact the patient scheduling department directly.

A comprehensive pre-clinical assessment ensures quality - this principle also applies before an operation. The pre-operative nursing consultation at Bethesda Hospital is all about planning the inpatient stay and the time afterwards as well as possible. This service is unique in the Basel region.

This consultation is automatically scheduled after the anaesthesia consultation.

Further information

We recommend that you take the following with you when you go into hospital

  • Pyjamas/nightgown, dressing gown or tracksuit
  • Non-slip slippers
  • Trainers (or similar closed footwear)
  • Swimwear (for admission to rheumatology and rehabilitation)
  • Toiletries (towels are provided by the hospital)
  • Blood group identification card and allergy passport (if available)
  • Laboratory results, ECG, X-rays, medical reports (if available)
  • Living will (if available)

If you have any questions, please contact the patient scheduling department directly:

Contact us

We recommend that you leave valuables, jewellery and large sums of money at home. No liability can be accepted for loss or damage to personal belongings. A safe is available in the patient rooms in the personal cupboard. If required, there is a Basler Kantonalbank ATM between the entrance hall and the restaurant.

If you have any questions, please contact the patient scheduling department directly.

Contact us

Whenever possible, the long-term medication prescribed by your doctor will not be changed during your hospitalisation. We ask you to take a sufficient quantity of your long-term medication with you in the original packaging for the expected duration of your stay.

If you have any questions, please contact the anaesthesia consultation directly.

Contact us

Journey

We only have limited paid parking spaces available. We recommend travelling by public transport. Buses number 36 and 37 stop at the "Bethesda Spital" station.

BVB timetable

During the stay

Find out about our benefits for your current insurance class. Patients with general and semi-private insurance naturally have the option of upgrading.

Current hospital tariffs

Care

In order to offer you the best possible support in all phases of your stay or treatment process, we organise a pre-operative care consultation before your stay.

We cater to your individual needs and ensure that you feel welcome and in good hands at all times. And to make it as easy as possible for you, the nursing consultation takes place directly after the anaesthesia consultation.

Hotel industry

On the grounds of Bethesda Hospital you will also find services such as a hairdresser, kiosk, etc. Our room service staff will look after you for all non-medical services and ensure that you feel at home with us.

Pastoral care and social services

Perhaps it is good to confide in someone during your stay in hospital. Or are you worried about the time after your discharge? Our pastoral care and social services contacts are happy to be there for you. Please contact us free of charge and without obligation.

After the stay

We hope that your stay with us is a pleasant one. We would be happy to provide you with some valuable information for your departure and the time afterwards.

Of course, we will also be happy to help you at any time after your stay.

  • The day of discharge will be agreed between you and your doctor.
  • For organisational reasons, you will be discharged between 8 and 10 a.m.
  • Should you require support for the time after your stay, our social services will be at your disposal free of charge and competently.

Billing for medical services

The invoice for medical services will be sent directly to your health insurance fund or insurance company.

Billing for private expenses

The invoice for private expenses (drinks, additional meals, etc.) must be paid to Room Service before you leave. We accept the following means of payment:

  • Cash CHF
  • Credit cards (Visa, Mastercard, Amexco, Diners Club) Debit cards (Visa Debit, Debit Mastercard, Maestro, V PAY)
  • Twint

We want to continuously improve our offers and services. We therefore welcome your feedback if you have noticed anything. And of course we also appreciate your praise!

To the feedback form

Bethesda News

Bethesda Spital / Corporate

04. March 2025

Positive mention of the orthopaedic clinic at Bethesda Hospital in Kassensturz

The orthopaedic clinic at Bethesda Hospital was positively highlighted in an article in the consumer magazine Kassensturz on 4 March 2025. The reason for this is the recording of Patient Reported Outcome Measures (PROMs), which measure the success of treatment from the patient's perspective.

The programme discussed the fact that although Switzerland has an expensive healthcare system, it does not always perform well when it comes to collecting quality data. PROMs are considered an important indicator as they directly reflect how patients are doing after treatment.

The Orthopaedics Clinic at Bethesda Hospital already actively uses these measurements, for example for shoulder operations. Patients regularly indicate how well they can use their shoulder again. This form of quality measurement offers a valuable addition to classic indicators such as complication or infection rates.

Bethesda Spital / Corporate

01. March 2025

Day of the Sick on 2 March 2025

The "Day of the Sick" has a firm place in Switzerland's annual calendar and will take place for the 86th time this year on 2 March. Numerous organisations take part with visits, gifts and events to support sick people and those in need of care.

Bethesda Hospital is also setting an example of solidarity: our patients receive a sweet surprise and we invite them to an ecumenical church service. This will be broadcast via livestream at bethesda-spital.ch/gottesdienst.

Bethesda Spital / Corporate

28. February 2025

Five times in a row: Bethesda Hospital remains one of the "World's Best Hospitals" in 2025

Every year, the American news magazine "Newsweek" selects the best hospitals in the world. This year, over 2400 hospitals in 30 countries were assessed - and Bethesda Hospital was once again successfully included.

For the fifth time in a row, Bethesda Hospital has achieved a very good ranking among the top hospitals in Switzerland. As in the previous year, it also achieved an excellent 13th place in 2025. This repeated recognition for 2025 is a great confirmation of our ongoing commitment to healthcare and emphasises the consistently high quality of our work.

The ranking is based on a comprehensive evaluation process, including an online survey of thousands of medical experts, patient experience data and hospital quality metrics.

Click here for the ranking

Your advantages at Bethesda Hospital

We provide interdisciplinary excellence in medicine, care and therapy, promote innovation and are at the cutting edge of research and technology. Personalised care in a family atmosphere, our excellent hotel facilities and the quiet location in the park support your recovery.

Excellent hotel business

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Medical excellence

About us

Multiple certifications

Quality