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For acute pain in the musculoskeletal system (musculoskeletal emergencies) and acute orthopaedic cases, we are there for you daily from 08:00 to 22:00 and guarantee immediate specialist treatment - no prior appointment is necessary.
Our services
Immediate help: Fast treatment for acute back and joint pain, accidents to the knee, shoulder, elbow, hip or foot
Expertise: Expert emergency care from experienced specialists
Rapid diagnosis: Fast and precise diagnosis and treatment
Pain therapy: Rapid and competent pain management
Your well-being is very important to us. Let us tackle your complaints together.
Find out more about our triage, which insurance classes are covered, how we handle waiting times and what you can do if you are not sure whether it is an emergency.
Our triage care team treats patients according to the urgency of their complaints. Please understand that this may result in waiting times.
We treat every patient aged 16 and over who wishes to take advantage of our help - regardless of insurance class.
We normally have short waiting times. However, depending on capacity utilisation, there may occasionally be longer waiting times. We ask for your understanding and patience in such cases.
If your concern is not an acute emergency, please make a regular appointment at one of our consultation hours at the Rheumatism Pain Clinic, the Orthopaedics Department, our physiotherapy department or your family doctor.
Under certain circumstances, there may be longer waiting times - we ask for your understanding. Life-threatening situations are treated immediately.
Acute health problems and emergencies can be stressful. We have therefore created this FAQ page to provide you with important information and answers to frequently asked questions. Our aim is to provide you with clarity and support so that you feel well informed and confident when using our emergency services. If you have any further questions, please do not hesitate to contact us directly.
A musculoskeletal emergency includes acute and severe pain in the back or joints, injuries caused by accidents, sudden restriction of movement and other urgent complaints that require immediate medical attention.
Musculoskeletal emergencies are acute problems that affect the body's musculoskeletal system. The term refers to urgent complaints or injuries that affect the muscles, bones, joints, tendons, ligaments or other structures of the musculoskeletal system.
Typical examples of musculoskeletal emergencies are
These conditions often require rapid medical assessment and treatment in order to avoid complications and improve the chances of recovery.
Orthopaedic emergencies include acute injuries and complaints of the musculoskeletal system that require prompt specialist assessment, for example
These complaints require rapid and professional initial treatment, followed by a precise diagnosis in order to determine the best course of treatment. If you are unsure whether your complaints fall within the scope of orthopaedic emergencies, you can contact the centre directly or drop by.
We normally have short waiting times. However, depending on capacity utilisation, there may occasionally be longer waiting times. We ask for your understanding and patience in such cases.
Please bring your health insurance card, a valid ID and, if available, previous medical documents or x-rays.
Yes, the emergency service for the musculoskeletal system is available around the clock without an appointment. However, for non-urgent complaints, please make a regular appointment at one of our consultation hours in the Rheumatism Pain Clinic, the Orthopaedics Department or in our physiotherapy department.
Yes, we treat every patient aged 16 and over.
Our triage care team assesses the urgency of your complaints on arrival. Patients with the most serious and urgent complaints are treated first to ensure the best possible care.
For non-urgent complaints, please make a regular appointment at one of our consultation hours in the Rheumatism Pain Clinic, the Orthopaedics Department or in our physiotherapy department.
Emergencies cannot be planned and immediate medical treatment is essential. In the event of an emergency, the entire costs (apart from the excess and the annual deductible) are covered by your health insurance and the canton everywhere in Switzerland. In this case, you will not incur any additional costs.
You can contact the musculoskeletal emergency service at any time on +41 61 315 25 15. The address of our emergency room is Gellertstrasse 144, 4052 Basel. The emergency room is located on the 1st basement floor. You will find directions further up on this page.
