Best in class - our credo as a member of "Swiss Leading Hospitals"
Anyone who sees the Member of THE SWISS LEADING HOSPITALS certificate at the entrance to a clinic can be sure that they will be accommodated, cared for and treated at the highest level. All SLH member clinics focus on the well-being and individual needs of their patients. High-quality nursing and personalised care are combined in optimum synergy with top medical services, a family atmosphere and modern infrastructure. The result is a quality that can bear the attribute BEST IN CLASS.
Best in Class
The requirements for members of THE SWISS LEADING HOSPITALS (SLH) are extremely high. Quality management, the medical accreditation process, medical care, nursing standards, the hotel business and administrative and infrastructural matters are regularly checked according to a catalogue of criteria. To maintain the SLH certificate, compliance with the quality criteria is checked every two years in a requalification audit.
Swiss Leading Hospitals
THE SWISS LEADING HOSPITALS are an association of renowned private hospitals with the aim of jointly establishing and continuously developing a high quality system. Our quality assurance is based on the EFQM model (European Foundation of Quality Management). The EFQM model is a corporate model that enables a holistic view of organisations. The model consists of enablers (people and processes) and results.
Regular quality audits
The requirements for members of THE SWISS LEADING HOSPITALS are extremely high. During the strict admission procedure, quality management, the medical accreditation process, medical care, care standards, the hotel business and administrative and infrastructural matters are all scrutinised. Once admitted, compliance with the demanding quality criteria is checked every other year. Audits and selective spot checks in between provide additional security.
How do you assess the quality of a clinic?
Ultimately, the yardsticks are clear - the individual satisfaction of a patient, a cheerful smile on a patient's face. However, in addition to these very personal and barely measurable aspects, there are definitely tangible factors that define quality - medical performance, for example, professional care, individualised support, a family atmosphere, excellent infrastructure. These factors must not be empty phrases, but must represent binding promises. The clinics that carry a seal of quality from THE SWISS LEADING HOSPITALS (SLH) fulfil this promise.
Regular quality checks
The requirements for members of THE SWISS LEADING HOSPITALS are extremely high. During the strict admission procedure, quality management, the medical accreditation process, medical care, care standards, the hotel business and administrative and infrastructural matters are all scrutinised. Once admitted, compliance with the demanding quality criteria is checked every other year. Audits and selective spot checks in between provide additional security.
Further links